One of the joys of my job is the frequent contact I have with really sharp credit union CEOs. A prime example is Henry Wirz, CEO of billion-dollar SAFE FCU in California.
Every so often things happen involving credit unions that causes one to step back and ask, "Who's kidding who?" Perhaps it needs to be asked more often? Like in situations like these: As if passing a ridiculous banking industry backed resolution that in effect tells the United States Congress to...
Many publications like to talk about how good they look. Every couple of years they undertake what is touted as a major overhaul to allegedly make their publications more reader friendly (whatever that means). When the new pretty face is ready to debut, the editor typically devotes his or her...
In the midst of all the hubbub of Lake Michigan Credit Union wanting to become a bank to be able to operate under an allegedly more liberal charter, an irony has surfaced. Another good-size Michigan credit union has switched charters. USA FCU, a $580 million CU is now USA Credit...
Credit unions and the multitude of state and national organizations that serve them do a lot of things right. Assigning high priority to professional public relations programs is not one of them. As a result, the credit union industry is missing countless golden opportunities to put their collective best foot...
So much for being in the credit union prediction business. Even before the New Year's Eve hats and horns were put away, Credit Union Times' eagle eyed editorial staff learned that another large credit union had decided to begin the new year by going down the same path that recent...
Technology related developments and innovations keep moving up the priority list for credit unions. And agenda items concerned with technology issues are generating lots more interest at regular credit union board meetings. These facts are clearly reflected in virtually every recent issue of Credit Union Times. As the entire technology...
There are people connected to credit unions that think small is synonomous with what credit unions are all about. They fret often and loudly that the gradual disappearance of small credit unions is going to have disastrous political consequences for those remaining (a.k.a. larger) credit unions. Some in high places...
The first issue of Credit Union Times in a brand new year can only mean one thing: it is time for me to once again make predictions on what I expect to unfold in the world of credit unions over the next 12 months. So here goes: After years of...
There are many people behind the great success that Credit Union Times enjoyed again in 2004. One of them is our East Coast advertising representative, Clancey Mitchell. As part of the Chicago-based Arlington Publishers Representatives ad sales team, Clancey is responsible for a large, primarily East Coast territory that until...

From Elan Credit Card
Rising fraud, digital demand, and regulatory pressure are reshaping credit card programs. Discover what it takes to maintain a competitive card program and why many credit unions are reconsidering in-house issuing.
Download Resource
From Alogent
With new CFPB deadlines for Section 1071 approaching, credit unions must streamline data collection. This guide details how Alogent?s automation solutions can help you ensure compliance and enhance operational efficiency.
Download Resource
From Alogent
Beehive Federal Credit Union transformed its commercial lending operations by replacing a manual, error-prone system with AccuAccount. Discover how they achieved greater efficiency, accuracy, and compliance in this detailed case study.
Download Resource
From Alogent
Fraudsters are increasingly targeting the teller line. How can institutions strengthen in-branch security without creating delays for members? This case study shows how one credit union solved this challenge without a complete system overhaul.
Download Resource
From Alogent
Credit unions struggle with disconnected systems and manual processes. This eBook provides department-specific use cases for an ECM platform that streamlines workflows, boosts compliance, and enhances efficiency across your entire organization.
Download Resource
From Alogent
Credit unions face mounting pressure to manage information while meeting strict compliance demands. This eBook explores how modern Enterprise Content Management (ECM) technology helps credit unions mitigate risk and enhance efficiency.
Download Resource
From Alogent
Move beyond legacy imaging and manual workflows. This eBook provides a maturity framework to help credit unions assess their current ECM strategy, identify gaps, and create a roadmap for digital transformation and efficiency.
Download Resource
From Alogent
Efficiently manage documents and automate processes with Alogent's FASTdocs. This eBook provides actionable best practices to centralize content, enhance security, and deliver fast, secure access to information across your credit union.
Download Resource
From Alogent
Is your credit union's commercial lending process slowed by manual tasks and paperwork? This guide introduces a digital solution to automate workflows, speed up loan decisions, and improve the member experience. Learn how to transform your operations.
Download Resource
From CUCollaborate
Considering a strategic merger but don't know where to start, this checklist provides you with a starting point for what is involved in each process of the merger evaluation. This checklist ensures your decision is data-driven and prioritizes member benefit. Learn the five phases of a successful merger, from strategy to integration, and fulfill your fiduciary duty to your members.
Download Resource
From Elan Credit Card
Digital engagement now determines which credit cards consumers choose, use, and keep. This new report from PYMNTS and Elan Credit Card reveals why the mobile app is becoming as important as the card itself.
Download Resource
From Bankjoy
Many credit unions struggle to engage indirect members. This case study shows how CommunityWide FCU transformed its app into a financial hub, boosting member retention by up to 25% with integrated financial wellness tools.
Download Resource
From Bankjoy
Discover how T-Fed credit union reduced their time spent on fraud investigations by 85%, while identifying over $55,000 in attempted fraudulent transactions in 6 months using a real-time multi-layered fraud prevention solution.
Download Resource
From Bankjoy
For community FIs, selecting a digital banking platform based on price can lead to hidden costs like member attrition and security risks. This report reveals the true cost of 'budget' solutions and offers a framework for smarter investment. For community FIs, selecting a digital banking platform based on price can lead to hidden costs like member attrition and security risks. This report reveals the true cost of 'budget' solutions and offers a framework for smarter investment.
Download Resource
From Bankjoy
When Ellafi FCU rebranded to serve women+, they needed a tool to deliver on their promise of financial empowerment. Discover how Bankjoy's JoyCompass led to a remarkable 18% member adoption in 24 hours and transformed their member experience.
Download Resource
From Bankjoy
Megabanks seem to dominate digital, but credit unions have a hidden advantage. This whitepaper reveals 3 pillars to deliver a superior digital experience that attracts and retains members, especially younger generations.
Download Resource
From CUCollaborate
Credit union mergers are no longer a last resort, but a central strategic tool. This report analyzes recent data to reveal the key shifts in merger rationale, partner size, and regulatory scrutiny every CU board must understand to stay ahead.
Download Resource
From CUCollaborate
Credit union mergers have evolved from rescues to strategic imperatives. This playbook provides a framework for boards to navigate complex merger decisions, uphold their fiduciary duty, and ensure any combination truly benefits the members.
Download Resource
From Elan Credit Card
Scale modern merchant services without adding internal infrastructure. Learn how a relationship?driven merchant model can help your financial institution enhance revenue and loyalty with small businesses.
Download Resource
From Elan Credit Card
Did you know that nearly three-quarters of all banking interactions now happen through digital channels? A well-designed mobile banking app is no longer optional -- it?s essential.
Download Resource
From Elan Credit Card
Nearly one-third of consumers don?t know their credit score or how to improve it. With financial planning tools, educational resources, and one-on-one support, credit unions deepen their impact with members while helping them meet their broader financial goals.
Download Resource
From Elan Credit Card
Virtual cards are the next phase of digital payments with 42% of consumers using one within the past 6 months. Learn more about the growing payment method in this new report.
Download Resource
From Elan Credit Card
Rising fraud, digital demand, and regulatory pressure are reshaping credit card programs. Discover what it takes to maintain a competitive card program and why many credit unions are reconsidering in-house issuing.
Download Resource
From Alogent
With new CFPB deadlines for Section 1071 approaching, credit unions must streamline data collection. This guide details how Alogent?s automation solutions can help you ensure compliance and enhance operational efficiency.
Download Resource
From Alogent
Beehive Federal Credit Union transformed its commercial lending operations by replacing a manual, error-prone system with AccuAccount. Discover how they achieved greater efficiency, accuracy, and compliance in this detailed case study.
Download Resource
From Alogent
Fraudsters are increasingly targeting the teller line. How can institutions strengthen in-branch security without creating delays for members? This case study shows how one credit union solved this challenge without a complete system overhaul.
Download Resource
From Alogent
Credit unions struggle with disconnected systems and manual processes. This eBook provides department-specific use cases for an ECM platform that streamlines workflows, boosts compliance, and enhances efficiency across your entire organization.
Download Resource
From Alogent
Credit unions face mounting pressure to manage information while meeting strict compliance demands. This eBook explores how modern Enterprise Content Management (ECM) technology helps credit unions mitigate risk and enhance efficiency.
Download Resource
From Alogent
Move beyond legacy imaging and manual workflows. This eBook provides a maturity framework to help credit unions assess their current ECM strategy, identify gaps, and create a roadmap for digital transformation and efficiency.
Download Resource
From Alogent
Efficiently manage documents and automate processes with Alogent's FASTdocs. This eBook provides actionable best practices to centralize content, enhance security, and deliver fast, secure access to information across your credit union.
Download Resource
From Alogent
Is your credit union's commercial lending process slowed by manual tasks and paperwork? This guide introduces a digital solution to automate workflows, speed up loan decisions, and improve the member experience. Learn how to transform your operations.
Download Resource
From CUCollaborate
Considering a strategic merger but don't know where to start, this checklist provides you with a starting point for what is involved in each process of the merger evaluation. This checklist ensures your decision is data-driven and prioritizes member benefit. Learn the five phases of a successful merger, from strategy to integration, and fulfill your fiduciary duty to your members.
Download Resource
From Elan Credit Card
Digital engagement now determines which credit cards consumers choose, use, and keep. This new report from PYMNTS and Elan Credit Card reveals why the mobile app is becoming as important as the card itself.
Download Resource
From Bankjoy
Many credit unions struggle to engage indirect members. This case study shows how CommunityWide FCU transformed its app into a financial hub, boosting member retention by up to 25% with integrated financial wellness tools.
Download Resource
From Bankjoy
Discover how T-Fed credit union reduced their time spent on fraud investigations by 85%, while identifying over $55,000 in attempted fraudulent transactions in 6 months using a real-time multi-layered fraud prevention solution.
Download Resource
From Bankjoy
For community FIs, selecting a digital banking platform based on price can lead to hidden costs like member attrition and security risks. This report reveals the true cost of 'budget' solutions and offers a framework for smarter investment. For community FIs, selecting a digital banking platform based on price can lead to hidden costs like member attrition and security risks. This report reveals the true cost of 'budget' solutions and offers a framework for smarter investment.
Download Resource
From Bankjoy
When Ellafi FCU rebranded to serve women+, they needed a tool to deliver on their promise of financial empowerment. Discover how Bankjoy's JoyCompass led to a remarkable 18% member adoption in 24 hours and transformed their member experience.
Download Resource
From Bankjoy
Megabanks seem to dominate digital, but credit unions have a hidden advantage. This whitepaper reveals 3 pillars to deliver a superior digital experience that attracts and retains members, especially younger generations.
Download Resource
From CUCollaborate
Credit union mergers are no longer a last resort, but a central strategic tool. This report analyzes recent data to reveal the key shifts in merger rationale, partner size, and regulatory scrutiny every CU board must understand to stay ahead.
Download Resource
From CUCollaborate
Credit union mergers have evolved from rescues to strategic imperatives. This playbook provides a framework for boards to navigate complex merger decisions, uphold their fiduciary duty, and ensure any combination truly benefits the members.
Download Resource
From Elan Credit Card
Scale modern merchant services without adding internal infrastructure. Learn how a relationship?driven merchant model can help your financial institution enhance revenue and loyalty with small businesses.
Download Resource
From Elan Credit Card
Did you know that nearly three-quarters of all banking interactions now happen through digital channels? A well-designed mobile banking app is no longer optional -- it?s essential.
Download Resource
From Elan Credit Card
Nearly one-third of consumers don?t know their credit score or how to improve it. With financial planning tools, educational resources, and one-on-one support, credit unions deepen their impact with members while helping them meet their broader financial goals.
Download Resource
From Elan Credit Card
Virtual cards are the next phase of digital payments with 42% of consumers using one within the past 6 months. Learn more about the growing payment method in this new report.
Download Resource
From Elan Credit Card
Rising fraud, digital demand, and regulatory pressure are reshaping credit card programs. Discover what it takes to maintain a competitive card program and why many credit unions are reconsidering in-house issuing.
Download Resource